Collect Account Diagnostics

Getting Started

1 min

When you contact our Leather support team, you’ll often be asked to share your wallet diagnostics. This is to help us better assist you in troubleshooting issues that may come up with your Leather wallet.

How to Find and Share Account Diagnostics with Leather

To retrieve and share your wallet diagnostics:

  1. Click on the overflow menu (represented by two lines) at the top right of your Leather extension

  2. Hit and hold down the “Alt” key

  3. Click the “Copy diagnostics to clipboard” option that appears

Once you have completed those steps, you can paste your wallet diagnostics into text files, emails, direct messages, or anywhere else that would allow you to view the information.

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This article was updated on 13/4/24

This article was updated on 13/4/24